Welcome to Ankhai. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

• This website is operated by Ankhai.
• By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions.
• We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

2. Eligibility

• By using this website, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian.

3. Products and Services

• All products listed on our website are subject to availability.
• We reserve the right to discontinue or modify products without prior notice.
• We strive to display product images and descriptions as accurately as possible; however, slight variations may occur.

4. Pricing and Payments

• All prices are listed in Indian Rupees (INR) and are subject to change without notice.
• We accept payments through secure payment gateways, including Razorpay.
• We are not responsible for any transaction failures caused by payment providers or banking issues.

5. Order Acceptance

• Once an order is placed, you will receive a confirmation. This does not guarantee acceptance of your order.
• We reserve the right to cancel or refuse any order for reasons including product unavailability, errors in pricing, or suspected fraudulent activity.

6. Shipping and Delivery

• We aim to process and ship orders within a reasonable timeframe.
• Delivery timelines may vary depending on location and external factors.
• We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns and Refunds

• Returns and refunds are governed by our Return & Refund Policy.
• Please refer to the Return & Refund Policy page for detailed information.

8. User Responsibilities

• You agree to provide accurate and complete information when placing an order.
• You are responsible for maintaining the confidentiality of your account and login details.
• You must not misuse the website or engage in any unlawful activity.

9. Intellectual Property

• All content on this website, including text, images, logos, and design, is the property of Ankhai and is protected by applicable copyright laws.
• You may not reproduce, distribute, or use any content without prior written permission.

10. Limitation of Liability

• Ankhai shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee that the website will be error-free or uninterrupted.

11. Third-Party Links

• Our website may include links to third-party websites.
• We are not responsible for the content, policies, or practices of any third-party sites.

12. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes arising shall be subject to the jurisdiction of the appropriate courts in India.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: ankhai.global@gmail.com
Phone: +91 950 052 0799