Privacy Policy
Welcome to Ankhai. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address
- Order Information: Details of the products you purchase and transaction history
- Payment Information: Payment details processed securely through our payment gateway
- Technical Information: IP address, browser type, device information, and usage data
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders
- To communicate order updates, confirmations, and support responses
- To improve our website, services, and user experience
- To send promotional offers or updates (only if you opt-in)
- To prevent fraudulent transactions and ensure security
3. Payment Information
We use Razorpay as our secure payment gateway. All payment transactions are processed directly through Razorpay, and we do not store your sensitive payment details such as card numbers, CVV, or banking information on our servers. Razorpay follows industry-standard security measures to ensure safe transactions.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Understand user behavior and website performance
- Remember your preferences and settings
- Provide a personalized shopping experience
You can choose to disable cookies through your browser settings.
5. Data Protection and Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
6. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information with trusted third parties only when necessary, such as:
- Payment processing (Razorpay)
- Shipping and delivery partners
- Website hosting and technical services
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
You can contact us anytime to exercise these rights.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: ankhai.global@gmail.com
Phone: +91 950 052 0799
